- Awards
- 2023 Best of Swiss Apps Silver âEnterpriseâ
- 2023 Best of Swiss Apps Bronze âInnovationâ
- 2023 Best of Swiss Apps Bronze âFunctionalityâ
- 2023 Best of Swiss Apps Bronze âUser Experienceâ
- 2023 Best of Swiss Apps Bronze âBusiness Impactâ
One app for a more direct, more personalised way of communicating with customers. This ist what weâve developed for and with the amazing team at Audemars Piguet.
AT LAST! Something really innovative in the digital world from our IT teams in Switzerland and their local partners, not coming from the US as usual!
The starting point
Audemars Piguet (AP) is a watchmaker who has always challenged the established norms of luxury. That with a less formal approach and a touch of sartorial irreverence, which has created a balance between innovation and the seriousness traditionally associated with luxury watches. They were looking for a more direct, more personalised way of communicating with their customers and approached us for this.
AP Messaging: One app to rule them all
Sometimes the waiting time to receive a timepiece once the order has been placed can seem long to the purchaser. During this time, the AP sales team received many customer requests and questions. It was necessary to facilitate the communication and maintain quality contact in the AP world, with a guaranteed proximity.
The challenge and the solutionAI, Web3: Exploring the future of watchmaking
On 31 August just past, we were privileged to welcome prominent players from the luxury and Swiss watchmaking industries to our offices in Lausanne. This was an occasion to celebrate the union between tradition and innovation, a vital symbiosis for the continued success of the Swiss watchmaking industry.
A few questions to JĂ©rome Lorido, Head of Client Solutions (IT)