Online shopping just how your customers want it

Your challenge: better ROI with e-commerce

Already have an online shop, but the user interface needs an upgrade? Or perhaps your e-commerce tracking and interfaces are not up to par? Or maybe you are an e-commerce newbie and want to digitalise your company's sales channels with an online shop? Whatever your challenge may be, one thing's for sure: you want to use the potential of e-commerce to boost your company's return on investment for the long term – not a bad idea given the rapidly growing e-commerce market.

Our response: a seamless, user-friendly shopping experience

Not all e-commerce is equal, nor is every online shop: you have to match your customers' needs with your business objectives to ensure long-term success with e-commerce. The e-commerce experts on our Development team are therefore committed to ensuring that online shops provide added value for both sides.

Our many years of expertise are what set us apart. We can make standalone shops or integrate them seamlessly into your website and customer journey as a whole. We create shops for both private customers (B2C) and business customers (B2B). It goes without saying that these are responsive in both web and mobile format. And, of course, we link your online shop up with any existing PIM, ERP or CRM tools you have as well as with your CMS. This achieves a high level of custom development, automation and digitalisation that will keep you at the forefront of e-commerce for years to come.

What we do

In general terms, we digitalise your company's sales channels, integrate them into peripheral systems and create a personalised e-commerce experience for your users. When it comes to choosing technologies, we keep an open mind and select options that fit your needs, from Drupal Commerce to Shopware.

What makes us special is that as a full-service agency, we can enlist the help of our colleagues from UX Design, Service Design, Content and SEO and Analytics to boost your e-commerce performance even further – from cross-media strategies, to product storytelling, to search engine optimisation (SEO). And if you have any questions, we are always just a Slack message away.

The pay-off

Better online shops mean more satisfied customers – it's that simple. Our e-commerce team helps boost your ROI, whether it's by enhancing your conversion rate or increasing your per capita sales. And this is not just a lot of hot air – our user testing and e-commerce analytics allow you to measure your results precisely. So, are you ready for your e-commerce adventure with us?

Tonio Zemp


  • Cross-media strategy and campaigns
  • Search Engine Optimisation (SEO)

Complete the experience

  • High-quality online shops
  • Integrated payment solutions
  • Mobile shopping cart and check-out


  • Fully integrated Content and Community Management
  • Focus on the Brand Experience
  • Responsive Web Design
  • Product Storytelling


  • Integration of PostLogistics
  • YellowCube Integration
  • Integration of Tracking Codes


  • E-Commerce Analytics
  • Conversion Optimisation


  • PIM, ERP, CRM Integration
  • PostFinance Integration


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Freitag’s well-known e-commerce and content platform has a new look. Its updated online presence, complete with an online shop, has a new strategy and technology behind it.