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Going on a ride with Urban Connect

  • Thomas Botton

We started a collaboration with Urban Connect to develop a new Mobile Application and e-bike Fleet Management System.

Urban Connect provides complete bicycle fleet solutions for corporate clients. For example Google and Avaloq trust Urban Connect to provide fleets of e-bikes for their employees who need to move around the city. In this mobility environment, the user experience and stability of the software solution are crucial.

A successful startup

Judith Häberli founded Urban Connect in 2013. As CEO, her first concern was to test the market as soon as possible with a real product. For this reason, the team developed its initial minimum viable product. About a year later, the startup found its market and matured into an established enterprise in the mobility market. Today the proof-of-concept is achieved. Optimizing the user experience, improving the system stability, and having a better software evolutivity are the next challenges.

Urban Connect Team

On Urban Connect office’s terrace in Zürich for our partnership kick-off (from left to right): Judith (UC), Noé & Darja (Liip), Luting (UC), Jonas & Thomas (Liip) and Robert (UC).

Towards a robust and scalable software base

In order to ensure the next maturity level of the company, Urban Connect asked us to partner on the development of their product: new iOS and Android mobile applications connected to a hardware device, a new Fleet Management System, and a new API. The deadline is tight, in order to keep their customers satisfied. At Liip, we will put a strong emphasis on a flawless user journey, backed-up by a robust technical implementation. It will provide Urban Connect with the basis needed to grow during the upcoming years.

Our commitment to delight Urban Connect users

Our UX process will support Judith and her team to craft a new solution that is designed around the users. We will then develop it iteratively in order to receive user feedbacks as early as possible.
We are excited to start this new partnership as it is exactly what we love. Indeed, we like to be fully involved from the start, and to work in an entrepreneurship spirit.


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