Mot-clé: agile

How to make customers happy? Start with your (internal) processes.

When talking about how to make customers happy, internal processes play a crucial role and yet often remain totally neglected. This article presents 9 steps how Service Design helps you increasing…
Simone Wegelin
Lead Service Design

Delivering Service Design with Scrum - 6 insights

The hardest part of service innovation is delivering it. Having worked both as Service Designer and Scrum Master in recent years, I tried several ways to combine Service Design with…
Simone Wegelin
Lead Service Design

Helvetia Web Relaunch

This year the new digital brand presentation of Helvetia Versicherungen went live. Helvetia implemented the insurance calculators together with Liip.
Andrea Meyer
Business Developer

L’agilité chez QoQa : interview avec Joann Dobler

Nous avons démarré un partenariat avec QoQa en 2014 pour les accompagner au niveau méthodologie agile (Scrum) et coaching technologique.
Thomas Botton
Business Developer, Product Owner

The road ahead for iterative practices in Swiss government

Iteration as a method is ‹safe-to-try› for government, too. If there is a conflict between government processes and iterative methods, this needs to be unmasked and fixed. 2017 I took a C…
Andreas Amsler
Gov/CivicTech Specialist, Business Developer

Kind of magic at Agile Lean Europe 2017

Last summer, I attended an un-conference I will never forget. Imagine more than 200 agility enthusiasts from around the world, sharing, laughing and learning for three days in sunny…
François Bruneau
Scrum Master, Full Stack Developer

The exciting day I started an innovation process for a learning tool

We currently address the need for a modular framework for bite size learning, and we are now investing to create the next level micro-learning system. Innovation ‘for real' is nothing li…
Isaline Mülhauser
Marketing & Content Service

Learnings from my sabbatical: the need to let go

A year in sabbatical taught me many things, about life, family and culture, and also about work. We went through different steps, just like during an innovation project.  For me, …
Jonas Vonlanthen
Partner

Five Indicators When you Should Replace your Website

Today, your company's website is most probably your most important communications and/or sales channel. No wonder that you care much about this piece of technology. But when is the…
Martin Meier
Lead Drupal ZH, Lead Training & Coaching

Das Wörterbuch der Web-Agenturen

Als Kunde haben Sie einen interessanten Business Case, möchten eine Website bauen, der diesen unterstützt. Mit dem Web kennen Sie sich aber nur sehr bedingt aus. Macht nichts, dafür gi…
Martin Meier
Lead Drupal ZH, Lead Training & Coaching