Tag: usability

Why bother with User Testing? Part 2 : Answer 5 common objections

User Testing is essential, just like I explained it in my last blog post. But your client / boss refuses to pay for this option. No, sorry, this is not an option. At all. They will argue that there …

The Liip.ch accessibility certification: a quick look back

Liip entered 2017 with a big success: liip.ch [1], our main website, has been certified as WCAG 2.0 AA compliant by the Access for All foundation. Where it all began Historically, Liip …

User Testing Part 1/2 : Why you should perform them – The risks you avoid

If the team working on a project is competent, why should it be bothered with user testing? Because user testing does not mean that anyone is not competent enough. User testing is …

The fears about innovation and Users’ loyalty – how can a UXer help? Part 1/2

Innovation – what a buzzword! The request for innovation is everywhere, in every request for proposal, even on the lips of some end users. As if companies that do not innovate go …

When Innovation Exceeds the User Need – The iCloud Case Study

Yesterday I saw a video about a talk given by Johnny Chung Lee , a Human Computer Interaction researcher currently working at Google on the Project Tango platform, at Stanford HCI …

Why does online banking suck?

From a Michael in the comments of the last comment : Considering this is meant to be such a big banking country, your internet bank websites really suck. I have been put through the …