The exciting day I started an innovation process for a learning tool

We currently address the need for a modular framework for bite size learning, and we are now investing to create the next level micro-learning system. Innovation ‘for real' is nothing li…
Isaline Mülhauser
ux writer

Great User Experience in E-Commerce starts with understanding customers!

How can we make an online shop that stands out better than overflowing competitors? Indeed online experience is offering useful information such as a comparison among several products…
Yuri Bänninger
User Experience Strategy

The Liip.ch accessibility certification: a quick look back

Liip entered 2017 with a big success: liip.ch [1], our main website, has been certified as WCAG 2.0 AA compliant by the Access for All foundation. Where it all began Historically, Liip …
Donato Rotunno
Frontend Developer, Accessibility Expert

Five Indicators When you Should Replace your Website

Today, your company's website is most probably your most important communications and/or sales channel. No wonder that you care much about this piece of technology. But when is the…
Martin Meier
Lead Drupal ZH, Lead Training & Coaching

Why bother with User Testing? Part 2 : Answer 5 common objections

User Testing is essential, just like I explained it in my last blog post. But your client / boss refuses to pay for this option. No, sorry, this is not an option. At all. They will…
Thomas Riotte
Senior UX Architect

User Testing Part 1/2 : Why you should perform them – The risks you avoid

If the team working on a project is competent, why should it be bothered with user testing? Because user testing does not mean that anyone is not competent enough. User testing is…
Thomas Riotte
Senior UX Architect

The fears about innovation and Users’ loyalty – how can a UXer help? Part 2/2

Innovation and changes are risky meanwhile necessary. UXers can support change and deal with risk management. Discover in 3 steps, how UX can help dealing with these fears… and help br…
Thomas Riotte
Senior UX Architect

The fears about innovation and Users’ loyalty – how can a UXer help? Part 1/2

Innovation – what a buzzword! The request for innovation is everywhere, in every request for proposal, even on the lips of some end users. As if companies that do not innovate go b…
Thomas Riotte
Senior UX Architect

When Innovation Exceeds the User Need – The iCloud Case Study

Yesterday I saw a video about a talk given by Johnny Chung Lee , a Human Computer Interaction researcher currently working at Google on the Project Tango platform, at Stanford HCI…
Laura Helfer
Senior User Experience Architect, Brand Strategist

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