Tag: digital transformation

How to make customers happy? Start with your (internal) processes.

When talking about how to make customers happy, internal processes play a crucial role and yet often remain totally neglected. This article presents 9 steps how Service Design helps you increasing …
Simone Wegelin
Lead Service Design

5 industrial challenges mobile applications can solve

Mobile applications support industries to undertake a digital transformation, from supply chain to risk management, or information distribution.

How to reduce your development and maintenance costs with APIs?

An API-based solution has many advantages. The biggest one is the significant spare on development and maintenance costs, thanks to a modular infrastructure. With the example of a …

Swiss banks need to change their culture

Published in Swiss Made Software vol. 5 Fintech is booming. Technology companies are taking over markets that were once the exclusive domain of established financial institutions. In …
Anna Rontojannis