{"articles":[{"url":"https:\/\/www.liip.ch\/de\/blog\/the-new-mabcf-portal-is-online","title":"Der neue miFKB-Bereich ist online","excerpt":"Der neue miFKB-Bereich ist online. Liip hat diesen Kundenbereich entwickelt, dass die Freiburger Kantonalbank (FKB) ihren Kunden Zugang zu einer breiten Palette von Online-Services bieten kann.","date":"2019-05-20","author":{"name":"David Jordan","position":"Product Owner","avatar":"https:\/\/liip.rokka.io\/www_user_card\/056ca2c588cafe06e6a07af4e8f34cd0990a035f\/david-jordan.jpg"},"image":{"medium":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-360-w-720\/0f6d2c\/mybcf-blogpost-hero.jpg","large":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-571-w-1142\/0f6d2c\/mybcf-blogpost-hero.jpg"}},{"url":"https:\/\/www.liip.ch\/de\/blog\/cognitive-uxd-motivation-flow","title":"Cognitive UXD: Motivation & Flow","excerpt":"What has \u201cGo with the Flow!\u201d to do with design? Get an insight what the Flow zone is and  which questions and design recommendations help that the user enters or stays in this zone. Expand your knowledge about Cognitive User Experience Design (short Cognitive UXD).","date":"2019-05-15","author":{"name":"Viktoria Kluckner","position":"User Experience Designer, Cognitive UX Designer","avatar":"https:\/\/liip.rokka.io\/www_user_card\/02a1763e41c75171ea75629e8125a162e68d0d6a\/viktoria-kluckner.jpg"},"image":{"medium":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-360-w-720\/a0c40b\/blogpost-03.jpg","large":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-571-w-1142\/a0c40b\/blogpost-03.jpg"}},{"url":"https:\/\/www.liip.ch\/de\/blog\/cognitive-uxd-motivation","title":"Cognitive UXD: Motivation","excerpt":"The Hierarchy of Needs focuses on motivation and represents various user needs. In Cognitive User Experience Design (short Cognitive UXD) it strives for proficiency and creativity in order to surprise users with delightful services with a great user experience.","date":"2019-04-11","author":{"name":"Viktoria Kluckner","position":"User Experience Designer, Cognitive UX Designer","avatar":"https:\/\/liip.rokka.io\/www_user_card\/02a1763e41c75171ea75629e8125a162e68d0d6a\/viktoria-kluckner.jpg"},"image":{"medium":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-360-w-720\/d832f1\/blogpost-02.jpg","large":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-571-w-1142\/d832f1\/blogpost-02.jpg"}},{"url":"https:\/\/www.liip.ch\/de\/blog\/cognitive-user-experience-design-where-psychology-meets-ux-design","title":"Cognitive User Experience Design - Where Psychology meets UX Design","excerpt":"How can Cognitive User Experience Design improve the User Experience? Learn more about the combination of two disciplines.","date":"2019-04-04","author":{"name":"Viktoria Kluckner","position":"User Experience Designer, Cognitive UX Designer","avatar":"https:\/\/liip.rokka.io\/www_user_card\/02a1763e41c75171ea75629e8125a162e68d0d6a\/viktoria-kluckner.jpg"},"image":{"medium":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-360-w-720\/e86959\/blogpost-01.jpg","large":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-571-w-1142\/e86959\/blogpost-01.jpg"}},{"url":"https:\/\/www.liip.ch\/de\/blog\/turn-your-building-into-a-power-plant-and-earn-money-with-sustainability","title":"Wenn das Geb\u00e4ude zum Kraftwerk wird - ohne Kraftakt f\u00fcr die Nutzer.","excerpt":"Wie Smart Energy Link und Liip das Steuern, Verwalten und Abrechnen von Eigenverbrauchsgemeinschaften einfach gemacht haben - dank Service Design, einem crossfunktionalen agilen Team und ganz viel Herzblut.","date":"2019-01-08","author":{"name":"Simone Wegelin","position":"Lead Service Design","avatar":"https:\/\/liip.rokka.io\/www_user_card\/5e5ed0acabc6d3250b271a5d307697901a6aabf9\/simone-wegelin.jpg"},"image":{"medium":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-360-w-720\/9a7d62\/smartenergylink-energiepionier-liip.jpg","large":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-571-w-1142\/9a7d62\/smartenergylink-energiepionier-liip.jpg"}},{"url":"https:\/\/www.liip.ch\/de\/blog\/digitalisierung-erleben-ekz-prototyping-workshop","title":"Digitalisierung erleben: EKZ Prototyping Workshop","excerpt":"Normalerweise ist es immer ernst, wenn unser Prototyping Team arbeitet: es geht um Produktideen, die in einem Prototyp als erste Produktversion umgesetzt werden. Ideen werden schnell zum Leben erweckt, um sie im Projektteam und mit zuk\u00fcnftigen Nutzern kontinuierlich weiterzuentwickeln.","date":"2018-12-11","author":{"name":"Clarissa K\u00fcchler","position":"","avatar":"https:\/\/liip.rokka.io\/www_user_card\/939944173744d0998d0f950cc1aa7f10eb2787e6\/clarissa-kuechler.jpg"},"image":{"medium":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-360-w-720\/0934ce\/jose-alejandro-cuffia-prototyping.jpg","large":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-571-w-1142\/0934ce\/jose-alejandro-cuffia-prototyping.jpg"}},{"url":"https:\/\/www.liip.ch\/de\/blog\/how-to-make-customers-happy-start-with-your-internal-processes","title":"How to make customers happy? Start with your (internal) processes.","excerpt":"When talking about how to make customers happy, internal processes play a crucial role and yet often remain totally neglected. This article presents 9 steps how Service Design helps you increasing customer satisfaction by aligning the customer experience with what happens behind the scenes.","date":"2018-03-22","author":{"name":"Simone Wegelin","position":"Lead Service Design","avatar":"https:\/\/liip.rokka.io\/www_user_card\/5e5ed0acabc6d3250b271a5d307697901a6aabf9\/simone-wegelin.jpg"},"image":{"medium":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-360-w-720\/f40ab3\/designing-services.jpg","large":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-571-w-1142\/f40ab3\/designing-services.jpg"}},{"url":"https:\/\/www.liip.ch\/de\/blog\/helvetia-web-relaunch","title":"Helvetia setzt auf Digitalisierung","excerpt":"Dieses Jahr ging der neue digitale Markenauftritt der Helvetia Versicherungen live. Die Versicherungsrechner setzte Helvetia zusammen mit Liip um.","date":"2018-01-15","author":{"name":"Andrea Meyer","position":"","avatar":"https:\/\/liip.rokka.io\/www_user_card\/47466b9ea0fad0a5e79dae1b748cd7e3b393c612\/andrea-meyer.jpg"},"image":{"medium":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-360-w-720\/c81d33\/sg-meeting-aru5455-digital.jpg","large":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-571-w-1142\/c81d33\/sg-meeting-aru5455-digital.jpg"}},{"url":"https:\/\/www.liip.ch\/de\/blog\/design-thinking-chez-qoqa-un-retour-d-experience","title":"Design Thinking chez QoQa : un retour d\u2019exp\u00e9rience","excerpt":"Nous avons organis\u00e9 un workshop de Design Thinking pour QoQa qui leur a permis d'\u00e9couter les besoins r\u00e9els de leur Qommunaut\u00e9 afin d'\u00e9voluer dans la bonne direction.","date":"2017-12-19","author":{"name":"Thomas Botton","position":"Client Partner","avatar":"https:\/\/liip.rokka.io\/www_user_card\/65a273482da3b82b763c59029011c4f609ec1dfe\/thomas-botton.jpg"},"image":{"medium":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-360-w-720\/82845c\/qoqa-design-thinking-co-creation.jpg","large":"https:\/\/liip.rokka.io\/www_crop_3\/v-h-571-w-1142\/82845c\/qoqa-design-thinking-co-creation.jpg"}}],"more":true,"offset":18}